Browse the full library of AI Simulations and Skill Paths
180 results
-
AI Simulation
Tech Lead: Spring Boot Migration Decision
Decide on undocumented logic remediation during migration.
Skills: Decision Making , Java Spring
-
AI Simulation
Cloud Architect: Secure Cloud Design
Align cloud architecture with compliance and security mandates.
Skills: Cloud Architecture Design , Security Design
-
AI Simulation
Change Manager: Mitigating Change Resistance Risk
Address resistance risks from change-averse stakeholders during transformation.
Skills: Assertive Communication , Change Management ... +1
-
AI Simulation
Project Manager: Review the Procurement Process in Food Company
Diagnose and optimize a strained food procurement process.
Skills: Business Process Reengineering , Problem Solving ... +1
-
AI Simulation
Customer Success Manager: SLA Breach Recovery
Manage a client relationship after several missed SLA commitments.
Skills: Accountability , Managing Client Expectations
-
AI Simulation
Customer Support Manager: SLA Client Escalation Dialog
Address client frustration over SLA breaches and discuss support solutions.
Skills: Calming Frustrated Clients , Client Relationship Management Fundamentals ... +1
-
AI Simulation
Technical Support Lead: Critical Incident Escalation
Escalate a critical technical failure to engineering leadership.
Skills: Incident Response Communication , IT Stakeholder Management ... +1
-
AI Simulation
Customer Success Manager: Design a Retention Program
Design a retention plan amid conflicting stakeholder priorities.
Skills: Problem Solving , Retention Program Design ... +1
-
AI Simulation
Customer Support Manager: Enterprise Client Crisis Recovery
Recover key account after high-impact technical outages.
Skills: Leadership and Crisis Management , Negotiation ... +1
-
AI Simulation
Customer Support Lead: AI Automation Transition Conflict
Manage AI adoption amid resistance and sensitive layoffs.
Skills: Change Management , Decision Making ... +1
-
AI Simulation
Customer Success Manager: Managing a customer who abuses support
Handle a demanding customer while setting boundaries and proposing premium support.
Skills: Assertive Communication , Managing Customer Expectations
-
AI Simulation
Customer Success Manager: Saving an at-risk renewal
Diagnose client dissatisfaction, craft solutions, and secure subscription renewal.
Skills: Crisis Management Planning , Customer Retention Fundamentals ... +1
-
AI Simulation
Customer Support Lead: Guide a specialist
Advise on managing difficult customer interactions.
Skills: Conflict Resolution Tactics , Empathy ... +1
-
AI Simulation
Customer Support Specialist: System Support Coordination
Coordinate troubleshooting between pharmacy and technical support engineer.
Skills: Communication , Customer Support Fundamentals ... +1
-
AI Simulation
Product Leader: define a product line strategy
Refine AI product strategy amidst smart home market shifts.
Skills: Design Thinking in Innovation , Mentorship and Coaching ... +1