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Training
Prompt Engineering Fundamentals: Write a Welcome Email using AI
30 minutes
Intermediate
Available in
+4
Skills you'll learn
Prompt Engineering
Your mission in this simulation
Your Role
Business Operations Associate
Your Goal
You craft and refine an AI prompt for a client email. Simulation Details: TechVista Solutions is a mid-sized B2B software company known for its advanced project-management platforms, serving over 200 enterprise clients across industries like finance, healthcare, and technology. The company stands out for its dedicated Customer Success team, which ensures rapid and personalized onboarding, and for its integration of cutting-edge AI tools that streamline internal workflows and empower employees. A recent acquisition of DataCore Inc., a leader in data analytics, has further enhanced TechVista’s offerings by adding robust analytics capabilities to its platforms. TechVista’s reputation is built on its commitment to client-focused experiences, where every interaction—especially during onboarding—sets the tone for lasting partnerships. You step into the role of a Business Operations Associate at TechVista Solutions, tasked with a high-visibility assignment: supporting the onboarding of DataCore Inc., a major new client. Your mission is to conduct a focused, one-on-one chat with Jordan Hayes, the Business Operations Manager, to gather all the necessary details for crafting a prompt that will instruct an AI assistant to generate a polished welcome email for DataCore’s VP of Operations. You’ll need to ask precise questions to uncover the email’s purpose, tone, structure, and content, then synthesize this information into a clear, labeled prompt. After presenting your draft to Jordan, you’ll refine it based on his feedback, ensuring it meets TechVista’s standards and sets the stage for a strong client relationship. To complete the simulation, you must engage in a real-time conversation with Jordan Hayes, ask targeted questions to gather all essential requirements, and demonstrate your ability to structure and refine an AI prompt based on feedback. Success is measured by your skill in extracting the right information, organizing it clearly, and communicating effectively throughout the process.
Helpful for
Business Operations Associate, Customer Success Specialist, AI Product Manager
How it worksNot sure how it works? Watch the video below.