Simulation Details

OmniFoods is a leading prepared foods manufacturer specializing in high-volume, ready-to-eat meal kits distributed to thousands of retail locations across North America and Europe. Their flagship products, including the “FreshStart” breakfast line and “Global Table” dinner series, require daily sourcing of dozens of perishable ingredients from suppliers worldwide. The company manages this complex supply chain using the Procure360 ERP platform, which oversees procurement workflows, supplier performance, and compliance. A recent software update has introduced stricter digital signature requirements and new compliance checkpoints, resulting in longer order processing times and frequent delays. These challenges, combined with supplier compliance issues and reliance on outdated communication methods by some suppliers, have led to production halts, increased costs, and pressure to restore efficiency and compliance as the company prepares to launch new meal lines.

You step into the role of Procurement Project Manager at OmniFoods, tasked with diagnosing and improving the company’s strained procurement process. In a focused, real-time chat with Sofia Marinova, the Procurement Specialist, you will investigate the root causes of recent procurement delays and cost overruns. Sofia brings operational insights and concerns about compliance, workload, and supplier relationships. Your mission is to ask targeted questions, identify the most significant workflow bottlenecks, and propose practical process optimizations. Your recommendations must balance speed, cost control, compliance, and the need to maintain trusted supplier relationships. The simulation concludes once you have discussed your proposed improvements with Sofia and considered her feedback.

– Engage in a real-time conversation with the Procurement Specialist to uncover the main causes of procurement inefficiencies.
– Demonstrate your ability to analyze processes, identify bottlenecks, and recommend actionable improvements.
– Ensure your solutions are practical, compliant, and considerate of team workload and supplier relationships.
– Show strong skills in problem solving, business process reengineering, and procurement process management through the chat interaction.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Sofia Marinova
Procurement Specialist

Riley Chen
Procurement Project Manager

Priya Venkataraman
Procurement Director

Organization

A prepared foods manufacturer specializing in high-volume, ready-to-eat meal kits distributed to over 3,000 retail locations across North America and Europe.