You resolve team tension and boost productivity at EdgeCart. Simulation Details: EdgeCart is a thriving e-commerce startup specializing in personalized shopping experiences and efficient supply chain management. The company has achieved remarkable growth through innovative data analytics, including tools like Tableau for visualization, SQL for managing extensive customer records, and Python for predictive modeling. The Analytics Department plays a pivotal role in driving strategic initiatives, such as reducing stockouts, optimizing marketing campaigns, and enhancing customer engagement. EdgeCart fosters a collaborative culture with a flat hierarchy, encouraging cross-departmental brainstorming to fuel innovation. However, rapid growth has led to challenges in decision-making and team coordination, particularly within the Analytics Department, where overlapping project deadlines have caused productivity declines. Step into the role of the newly promoted Analytics Team Lead at EdgeCart. Your mission is to address workplace tension and restore team productivity by engaging in a one-on-one conversation with Sarah Chen, a Senior Data Analyst and former peer. Sarah feels overlooked for the promotion, and her disengagement has disrupted team morale and efficiency. You must navigate this sensitive dynamic by demonstrating empathy, acknowledging her contributions, and steering the discussion toward actionable solutions. Collaboratively outline specific steps to clarify priorities, reduce project overlap, and rebuild trust, ensuring Sarah’s buy-in and alignment with measurable goals. Success hinges on balancing emotional intelligence with leadership to foster collaboration and drive results. - Engage Sarah in a one-on-one conversation to address her concerns and rebuild trust. - Acknowledge her contributions while asserting your authority as the new Team Lead. - Collaboratively define actionable steps to improve team productivity and clarify priorities. - Foster Sarah’s buy-in and alignment with measurable team goals.