Learn with Skill Paths, Practice with AI Simulations

Persuade a long-term customer to renew his subscription despite price increases.

Deal with a sales professional in the organization that has questions and doubts about the new MDM platform installed on his computer.

Address unauthorized software while building trust.

Handle customer impact from failed promotional pricing. The customer is complaining on social media and creating a lot of noise. You need to solve the problem and rebuild trust.

Fix exposed cloud storage without disrupting work.

Handle potential account compromise while maintaining customer relationship.

Your goal is to rebuild trust after a significant failure from your company that has caused data loss for the customer.

Handle an aggressive customer demanding immediate refund for delayed delivery.

Handle a critical customer during a major platform outage while maintaining relationships.

Handle unexpected cloud cost spikes with a resistant development team.

Support customers through a 10-hour system downtime affecting global construction projects.