Simulation Details

Workwize is a SaaS company that delivers business operations software to over 500 mid-sized technology firms in North America and Europe. Recently, Workwize launched “RemoteFlow,” a feature set aimed at streamlining onboarding and procurement for remote teams. This innovation has driven significant client adoption and increased interest from new prospects. The sales team, which uses tools like HubSpot CRM and Salesloft, is central to company growth and is measured on metrics such as open rates, reply rates, and qualified leads. Workwize’s culture is built on open feedback, rapid iteration, and continuous improvement, with regular peer review sessions and coaching to help team members refine their outreach and adapt quickly to changing targets.

You step into the role of Business Development Representative Lead at Workwize. Your task is to engage in a real-time, one-on-one chat with a Business Development Representative who is struggling with outbound sales performance and feeling discouraged. You will review their current outreach message, identify areas for improvement—such as personalization, clarity, and value proposition—and provide actionable suggestions. At the same time, you’ll deliver empathetic coaching to help them regain confidence, reinforce their strengths, and encourage a growth mindset. Your approach should reflect Workwize’s values of open communication and rapid iteration, balancing direct feedback with support.

– Analyze and discuss the BDR’s outreach message, offering clear, actionable feedback.
– Guide the BDR to revise their messaging to better address client needs and highlight benefits.
– Provide supportive coaching to help the BDR regain motivation and confidence.
– Ensure the BDR understands the improvements and is ready to apply them in future outreach.
– Complete the simulation through effective conversation only.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Alex Rowan
Business Development Representative

Morgan Ellis
Business Development Team Manager

Jordan Avery
Business Development Representative Lead

Organization

A SaaS company specializing in business operations software, serving over 500 mid-sized technology firms across North America and Europe, with a focus on innovation, rapid iteration, and measurable client outcomes.