Simulation Details

TravelPerk is a leading technology company specializing in corporate travel management. Its platform enables organizations to book, manage, and report on all aspects of business travel in one digital environment. With rapid growth in the UK and Ireland, TravelPerk has seen a significant increase in inbound client inquiries, especially after launching a sustainability dashboard that offers detailed carbon emissions tracking and offsetting. The sales team focuses on mid-to-large enterprises, particularly in regulated sectors like pharmaceuticals and telecommunications, where compliance, reporting, and sustainability are top priorities. Maintaining highly accurate records in Salesforce is essential, as it directly impacts conversion rates and overall sales performance. The company’s solutions are shaped by client feedback and are designed to address complex compliance needs, flexible travel policies, and advanced analytics requirements.

Step into the role of a Sales Development Representative at TravelPerk. Your mission is to conduct real-time, one-on-one chat-based discovery conversations with two prospects: the Finance Lead at a pharmaceutical company and the Corporate Travel Manager at a telecommunications firm. You’ll need to quickly build rapport, ask insightful questions, and uncover each prospect’s business travel challenges, compliance needs, and interest in sustainability features. After gathering all relevant information, you’ll synthesize your findings and provide a clear, evidence-based recommendation to your sales manager on which prospect(s) should move forward in the sales process. Your approach should be consultative, adaptable, and focused on aligning each prospect’s needs with TravelPerk’s solutions.

– Engage in chat-based discovery conversations with both prospects to identify their business travel needs and priorities.
– Accurately document key qualification criteria, such as travel spend, compliance requirements, pain points, and sustainability interests.
– Demonstrate consultative selling by tailoring your questions and responses to each prospect’s context.
– Provide a clear, criteria-based recommendation to the sales manager on which prospect(s) should advance in the sales process.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Imogen Fairchild
Finance Lead – PharmaNova Ltd.

Ruairí O’Sullivan
Corporate Travel Manager – TeleConnect PLC

Sophie Redfern
Sales Development Representative

Callum Forsyth
SDR Team Manager

Organization

A technology-driven company specializing in corporate travel management, providing a comprehensive platform for booking, managing, and reporting on business travel.