About This Simulation

Your Role
Substitute Teacher at
Swing Education

Your Goal
Your Mission
Manage a classroom conflict using leadership and crisis management skills.
Simulation Details
Swing Education is a staffing marketplace that connects substitute teachers with schools, addressing the critical shortage of educators in states like California, Texas, and New York. Since its founding in 2015, the platform has facilitated over 1.4 million substitute teaching assignments. With its proprietary app, Swing Education streamlines scheduling, allowing educators to set availability, accept assignments instantly, and access real-time support. Features like automated reminders, classroom notes, and feedback loops ensure substitutes are well-prepared to maintain productive classrooms.
Swing Education emphasizes professional development through training sessions, webinars, and a supportive community of educators. By combining technology with professional growth, Swing Education empowers substitutes to excel, ensuring consistent, high-quality education for students.
Step into the role of a substitute teacher representing Swing Education, tasked with managing a conflict in an 8th-grade math classroom. During a lesson, two students, Jordan Castillo and Emily Nguyen, disrupt the class with a heated disagreement. Your mission is to de-escalate the situation, address the emotional needs of both students, and restore classroom focus.
You will engage in one-on-one chats with each student to understand their perspectives and guide them toward resolution. For Jordan, you’ll need to address his outspoken and defiant behavior while maintaining authority. For Emily, you’ll provide empathetic support to help her regain composure. Once the conflict is resolved, you’ll report to the school principal, Dr. Evelyn Harper, summarizing the steps you took to manage the situation and restore order. Demonstrate professionalism, empathy, and leadership throughout the simulation.
– Speak one-on-one with Jordan Castillo to address his frustrations and set clear expectations for behavior.
– Speak one-on-one with Emily Nguyen to provide emotional support and help her feel heard.
– Refocus the classroom by setting expectations for mutual respect and productive learning.
– Report to Dr. Evelyn Harper, providing a concise summary of the conflict resolution process and the techniques you used.
– Showcase strong classroom management and crisis leadership skills to successfully complete the simulation.
Team
Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.
Student 1
Quiet and Upset Student
School Principal
Substitute Teacher
Substitute Teacher Coordinator
Organization
A specialized staffing marketplace that connects substitute teachers with schools to ensure uninterrupted learning for students.

Helpful for
Substitute Teacher, School Administrator, Educational Consultant
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