Simulation Details

Kanzlei.Suite GmbH, a subsidiary of Ingentis, is a leading provider of software solutions tailored to tax consulting firms. With a current market share of 15%, the company aims to increase this to 20% by targeting mid-sized tax firms, which represent 60% of the market segment. Kanzlei.Suite’s flagship software automates critical processes like capacity planning, controlling, and time tracking, offering features such as seamless integration with DATEV, Germany’s most widely used accounting software, and advanced People Analytics capabilities. These tools reduce scheduling conflicts, cut operational costs, and boost productivity, making them invaluable for firms managing tight deadlines and complex workflows. Despite its strengths, Kanzlei.Suite faces challenges in customer acquisition due to perceived complexity in implementation and underutilization of advanced features. The company is committed to addressing these concerns while countering competitive pressures from rivals offering aggressive pricing and ease-of-use solutions.

You will step into the role of a newly appointed Sales Manager at Kanzlei.Suite GmbH, tasked with reversing the decline in customer acquisition among mid-sized tax consulting firms. Your mission is to analyze customer feedback and competitive challenges, then craft and defend a data-driven sales strategy to leadership. Engage in one-on-one conversations with Klaus Meier, the Senior Sales Executive, to identify adoption barriers and retention challenges, and with Anna Fischer, the Product Specialist, to understand the technical aspects of Kanzlei.Suite’s software. Finally, pitch your strategy to leadership, addressing objections and showcasing how Kanzlei.Suite’s unique features align with the company’s goals.

– Discuss adoption barriers and retention challenges with Klaus Meier to gather insights and leadership perspectives.
– Consult Anna Fischer to clarify technical aspects of Kanzlei.Suite’s software, such as DATEV integration and People Analytics.
– Present a sales strategy to leadership, defending your approach and addressing objections raised during the conversation.
– Demonstrate consultative selling skills by effectively communicating the value of Kanzlei.Suite’s software to mid-sized tax firms.
– Ensure your strategy aligns with the company’s goal of increasing market share from 15% to 20%.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Klaus Meier
Senior Sales Executive

Anna Fischer
Product Specialist

Alex Schneider
Sales Manager

Martina Weber
Head of Sales Operations

Organization

A subsidiary of Ingentis, specializing in software solutions for tax consulting firms.