Simulation Details

QAD, established in 1979, is a leading provider of ERP systems tailored for the automotive industry. QAD’s ERP solutions address the unique needs of automotive manufacturers, such as complex supply chain management and just-in-time production processes. Notable achievements include major client acquisitions like Toyota and Ford, resulting in significant improvements in production efficiency and inventory accuracy. QAD’s ERP systems are recognized for their innovative AI-driven analytics and IoT integration, which enhance decision-making and reduce equipment downtime. The comprehensive suite of modules includes production planning, inventory management, financial controls, and analytics. QAD’s cloud-based platforms ensure scalability and accessibility, facilitating remote management and collaboration. Their client-centric approach involves dedicated consultants who ensure successful implementation and ongoing support.

As a QAD Functional Consultant, your mission is to lead a critical workshop with AutoParts Manufacturing Inc., a company facing significant production delays and inventory discrepancies. Your primary tasks include gathering and documenting the client’s core requirements, particularly around production scheduling and inventory management. You will interact with key team members, including Rajesh Patel, the Production Manager, and Maria Gonzalez, the Inventory Manager, both of whom are resistant to change. With guidance from Sarah Chen, a senior consultant from QAD, you must convince the client to adopt QAD’s standard best practices by effectively communicating the benefits of these solutions. Your goal is to develop a clear and actionable plan that aligns with QAD’s implementation methodology and ensures client buy-in.

To complete the simulation, you need to:
1. Conduct a workshop to gather and document the client’s core requirements.
2. Present and demonstrate how QAD’s standard features can address the client’s challenges.
3. Establish a mutually agreed action plan that aligns with QAD’s implementation methodology.

Once you have completed all the tasks, save the required final document in a PDF or DOCX and send it to your manager, David Lee.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Rajesh Patel
Production Manager – Customer

Maria Gonzalez
Inventory Manager – Customer

Sarah Chen
Senior Consultant QAD

David Lee
Consulting Manager QAD

Organization

A leading provider of ERP systems specifically designed for the automotive industry.