Simulation Details

Pasona N A, Inc. is a leading provider of business solutions specializing in HR outsourcing, business process optimization, and U.S. market expansion support for Japanese-owned companies. With over 30 years of experience, Pasona has built a reputation as a trusted partner for over 500 businesses annually, achieving a 25% average increase in operational efficiency within the first year of implementing its HR solutions. The company boasts a client retention rate exceeding 90%, highlighting its ability to foster long-term relationships.

Pasona’s expertise lies in addressing the unique challenges faced by Japanese-owned companies operating in the U.S., such as bridging cultural differences, ensuring compliance with complex U.S. labor laws, and managing bilingual teams effectively. By implementing tailored HR strategies, such as bilingual communication frameworks and cross-cultural training programs, Pasona helps businesses improve collaboration and inclusivity while respecting cultural nuances. The company also offers standout solutions like its compliance tracking tool and payroll management system, which reduce financial errors and improve team morale, enabling businesses to focus on their core operations.

Step into the role of Alex Kim, a Business Development Professional at Pasona N A, Inc., tasked with persuading Garrett Thompson, the Senior Operations Manager at AtlanticGear Manufacturing, to consider Pasona’s HR outsourcing solutions. Garrett is skeptical due to past negative experiences with HR vendors, including data breaches, payroll errors, and workplace culture misalignment. Your mission is to conduct a consultative conversation to uncover Garrett’s pain points, such as high employee turnover, attendance tracking discrepancies, and declining team morale.

Using empathy and expertise, you must address Garrett’s objections, such as concerns about data security and operational control, while presenting tailored solutions like Pasona’s payroll processing system and attendance management software. Naomi Sato, an HR Solutions Consultant at Pasona, will be available to provide technical insights and practical examples to strengthen your case. Success hinges on building rapport, demonstrating credibility, and showcasing the transformative impact of Pasona’s solutions on operational efficiency and workplace harmony.

– Engage Garrett Thompson in a consultative conversation to uncover his pain points and priorities.
– Address Garrett’s objections effectively, including concerns about data security, payroll errors, and workplace culture alignment.
– Present tailored solutions that resonate with Garrett’s operational goals and workplace culture.
– Build rapport and credibility to secure agreement for a follow-up conversation or next step in the sales process.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Alex Kim
Business Development Professional

Garrett Thompson
Senior Operations Manager

Naomi Sato
HR Solutions Consultant

Organization

A leading provider of business solutions, specializing in HR outsourcing, business process optimization, and U.S. market expansion support tailored specifically for Japanese-owned companies.