Simulation Details

JetBrains is a global leader in software development tools, serving over 10,000 enterprise clients worldwide, including major organizations in finance, healthcare, and technology. Renowned for its innovative solutions, JetBrains focuses on reducing coding errors, optimizing workflows, and accelerating deployment processes. Its flagship products—IntelliJ IDEA, PyCharm, and TeamCity—are trusted by developers for features like intelligent code completion, seamless CI/CD pipeline integration, and robust support for languages such as Java, Python, Kotlin, and .NET.

JetBrains emphasizes a customer-centric philosophy, incorporating user feedback into its development cycle to deliver impactful features. For example, TeamCity recently introduced real-time monitoring of build pipelines, addressing client needs for improved visibility and control. Despite its strong market position, JetBrains faces competitive pressures from rivals like GitHub and Visual Studio, who offer faster implementation timelines, tailored solutions, and competitive pricing models.

You will step into the role of Max Schneider, an Enterprise Account Executive at JetBrains, tasked with retaining Tobias Müller, the CTO of a high-value enterprise client in the DACH region. Tobias is dissatisfied due to unmet feature requests critical to his teams’ workflows and is actively exploring competitors. Your mission is to engage Tobias in a one-on-one negotiation to uncover his priorities, address his frustrations, and propose a tailored solution that aligns JetBrains’ roadmap with his needs.

To succeed, you must actively listen to Tobias to identify his core concerns, such as unmet feature requests and competitive pressures. Then, you will craft and present a detailed, actionable plan that demonstrates JetBrains’ reliability and commitment to addressing his priorities. Throughout the simulation, you will rely on insights from Anna Fischer, JetBrains’ Senior Product Manager, and guidance from Julia Weber, the Regional Sales Director, to ensure your proposal is feasible and impactful.

– Engage in a one-on-one chat with Tobias Müller to uncover his priorities and frustrations.
– Consult Anna Fischer to gain insights into JetBrains’ capabilities and roadmap.
– Present a tailored solution to Tobias Müller that addresses his concerns and aligns with JetBrains’ roadmap.
– Rebuild trust and secure Tobias Müller’s commitment to continue using JetBrains’ products.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Tobias Müller
Chief Technology Officer (CTO)

Anna Fischer
Senior Product Manager

Max Schneider
Enterprise Account Executive

Julia Weber
Regional Sales Director

Organization

A global leader in the software development tools industry, renowned for its innovative solutions and customer-centric philosophy.