Simulation Details

The South Carolina Department of Corrections (SCDC) is a state agency responsible for managing correctional facilities and ensuring the safety, rehabilitation, and reintegration of inmates into society. With over 20,000 inmates housed annually across 21 facilities, the SCDC faces challenges such as gang-related conflicts, which account for 15% of reported incidents. These conflicts often arise from unpaid debts, territorial disputes, and recruitment pressures, requiring immediate and strategic intervention.

To address these issues, the SCDC employs a centralized inmate management system that tracks behavioral incidents, monitors gang affiliations, and flags inmates at risk of harm. Complementing this system are protective custody protocols, mediation procedures, and staff training in crisis prevention techniques. The department also offers mental health support programs, vocational training, and educational initiatives to foster rehabilitation and reduce recidivism. By balancing safety, adherence to regulations, and evidence-based strategies, the SCDC strives to create a secure environment conducive to positive inmate outcomes.

You will step into the role of Alex Johnson, a newly trained corrections officer at the South Carolina Department of Corrections. Your task is to manage a high-pressure scenario involving Jamal Carter, a distressed inmate fearing retaliation from gang members over unpaid debts. Jamal is emotionally vulnerable and guarded, requiring you to establish trust through empathetic communication and active listening.

Your mission involves gathering critical information about Jamal’s fears, the nature of the threats, and the individuals involved. Based on this information, you must propose a solution that aligns with institutional protocols, such as recommending temporary protective custody or initiating mediation procedures. To validate your proposed solution, you will consult Evelyn Martinez, the Corrections Supervisor, who will ensure compliance with facility policies and provide mentorship to help you navigate the complexities of the situation.

– Calm Jamal Carter by building trust through empathetic communication and active listening.
– Gather relevant information about the threats, gang members involved, and Jamal’s perception of his options.
– Propose a solution that addresses Jamal’s concerns while adhering to institutional protocols.
– Consult Evelyn Martinez to validate your proposed solution and ensure compliance with facility policies.
– Successfully manage the situation to contribute to the facility’s safety and rehabilitative mission.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Jamal Carter
Inmate

Evelyn Martinez
Corrections Supervisor

Alex Johnson
Corrections Officer

Marcus Taylor
Facility Operations Manager

Organization

A state agency tasked with managing correctional facilities and ensuring the safety, rehabilitation, and reintegration of inmates into society.