About This Simulation

Your Role
Operations Manager at
Galapagos

Your Goal
Your Mission
Address ethical issues in supplier relationships under operational pressures.
Simulation Details
Galapagos is a biotechnology company specializing in CAR-T cell therapy, an innovative treatment that genetically modifies a patient’s T cells to target and destroy cancer cells. With remission rates of up to 80% in certain blood cancers, Galapagos is a leader in the field, delivering life-saving treatments to over 5,000 patients annually across Europe. The production process, which takes six weeks, involves advanced genetic engineering technologies, including the use of viral vectors—a critical raw material sourced from specialized suppliers. Supplier reliability is essential, as disruptions can delay production timelines and impact patient outcomes. Galapagos is committed to ethical compliance, conducting thorough audits to ensure suppliers meet stringent labor and environmental standards. This dedication has solidified its reputation as a trusted name in biotechnology.
In “Ethical Manufacturing Dilemma,” you take on the role of an Operations Manager at Galapagos’ CAR-T manufacturing facility in Europe. Your task is to address substantiated allegations of unethical labor and environmental practices by a critical supplier that provides 70% of the company’s viral vector supply. These violations pose significant reputational risks and contradict Galapagos’ commitment to ethical standards.
Your mission involves two key steps. First, you must present the ethical concerns to Dr. Elena Rossi, the Head of Strategic Partnerships, who is focused on meeting production deadlines and unaware of the supplier’s violations. You need to communicate the gravity of the situation in a persuasive yet concise manner, emphasizing the reputational risks and the importance of upholding Galapagos’ values. Second, you must propose a balanced course of action that addresses the ethical concerns while minimizing operational disruptions. This could involve exploring alternative suppliers or implementing temporary measures to maintain production timelines. Through strategic conversations, you will navigate this complex dilemma and align stakeholders with the company’s ethical priorities.
– Persuasively communicate the supplier’s ethical violations to Dr. Elena Rossi, ensuring she understands the risks and aligns with Galapagos’ values.
– Propose a practical solution to address the supplier dilemma, balancing ethical compliance with operational needs.
– Successfully navigate conversations to gain stakeholder alignment and maintain operational continuity.
Team
Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.
Head of Strategic Partnerships
Supplier Relations Specialist
Operations Manager
Director of Manufacturing Operations
Organization
A biotechnology company specializing in CAR-T cell therapy, delivering life-saving treatments to patients across Europe while maintaining high ethical standards.

Helpful for
Operations Manager, Supplier Relations Specialist, Director of Manufacturing Operations
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