Simulation Details

The South Carolina Department of Corrections (SCDC) is responsible for the custody, management, and rehabilitation of approximately 18,000 inmates across 21 correctional facilities. Operating under state laws and institutional protocols, the department emphasizes safety, security, and rehabilitation. Key initiatives include Crisis Intervention Training (CIT) for staff, which focuses on de-escalation techniques and proactive intervention, and the Structured Communication Framework, which standardizes daily check-ins to foster better staff-inmate interactions. Advanced technologies like RFID tracking and AI-powered surveillance enhance safety measures, while rehabilitation programs such as GED preparation and vocational certifications aim to reduce recidivism. Despite challenges like overcrowding and staff shortages, the SCDC remains committed to ensuring the safety and well-being of all individuals under its care.

You will step into the role of Corrections Officer Alex Monroe at the South Carolina Department of Corrections. Your task is to address the distress of Jamal Rodriguez, an inmate fearing retaliation due to an unpaid debt. Begin by engaging Jamal in a one-on-one conversation to de-escalate his emotional distress and gather detailed information about the threats he faces. Use active listening and empathy to build trust while maintaining professionalism. Once you have assessed the situation, propose actionable safety measures to Evelyn Carter, the Facility Operations Supervisor. Collaborate with her to ensure these solutions align with institutional protocols and resource constraints. Your mission is to balance empathy for Jamal’s situation with adherence to institutional security and practical limitations.

– De-escalate Jamal Rodriguez’s emotional distress through active listening and empathetic communication.
– Gather detailed information about the threats Jamal faces, including individuals involved and locations of concern.
– Propose actionable safety measures to Evelyn Carter that align with institutional protocols and resource constraints.
– Collaborate with Evelyn Carter to implement the proposed solutions effectively.
– Ensure Jamal’s safety while maintaining institutional security and operational efficiency.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Jamal Rodriguez
Inmate at South Carolina Department of Corrections

Evelyn Carter
Facility Operations Supervisor

Alex Monroe
Corrections Officer

Marcus Bennett
Chief of Security Operations

Organization

A state-run agency responsible for the custody, management, and rehabilitation of inmates across correctional facilities.