Team Management: manage internal conflict
Two senior team members, Lisa and Mike, have conflicting priorities.
Lisa insists on thorough documentation, while Mike prioritizes speed and flexibility.
Your goal is to mediate and negotiate a balanced approach that satisfies both perspectives.
You are a Project Manager at Nimble, a dynamic mid-sized tech company.
Nimble is a mid-sized tech company with around 500 employees, generating an annual revenue of $150 million. The company specializes in software development across finance, healthcare, and education sectors. Known for its innovative solutions, Nimble operates in a fast-paced environment where efficiency and adaptability are crucial. The company uses tools like Jira, Trello, Visual Studio, IntelliJ IDEA, Confluence, and SharePoint to maintain its competitive edge. Despite its successes, Nimble faces challenges in balancing thorough documentation with timely project completion.
As a Project Manager at Nimble, your primary task is to mediate a conflict between two senior team members, Lisa Nakamura and Mike Johnson. Lisa values thorough documentation, while Mike prioritizes speed and flexibility. You will interact individually with both team members to understand their perspectives and concerns. Your goal is to negotiate a compromise that balances both documentation and speed, ensuring project deliverables are met on time without sacrificing necessary documentation.
- Meet with Lisa to understand her concerns about documentation.
- Meet with Mike to understand his need for speed.
- Negotiate a balanced approach to documentation and speed.
- Ensure both team members agree to the compromise.
- Improve project timelines and team morale.