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Intermediate

SDR: lead qualification call for a project management tools

Time available:45 minutes
|
Available in
+8
ByAnthropos
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1
The challenge

You’ll engage two potential clients exploring solutions to improve their operations.

2
The issue

Each lead has unique needs, priorities, and decision-making processes that you must uncover.

★
Your goal

Your goal is to qualify these leads and assess their fit for BriteTech’s offerings.

Your Role

Sales Development Representative (SDR)@ BriteTech Solutions

You are a Sales Development Representative at BriteTech Solutions, a SaaS company specializing in project management tools.

Other participants

Rachel KimOperations Manager
David TorresProject Lead
Mark ReynoldsAccount Director

Context

BriteTech Solutions is a fast-growing SaaS company specializing in project management tools that streamline operations and enhance team productivity. With a 25% year-over-year revenue increase, BriteTech serves over 1,000 clients across industries like technology, construction, and healthcare. Its flagship products, FlowManager and TaskTracker, integrate AI-driven analytics and real-time task updates to address operational challenges. These tools have proven to reduce project delays and improve task delegation efficiency for clients. Operating in a competitive market, BriteTech differentiates itself through continuous innovation, customer-centric strategies, and advanced analytics tailored to client needs. Sales Development Representatives (SDRs) play a vital role in identifying high-value leads, ensuring alignment between client priorities and BriteTech’s offerings, and maintaining a strong sales pipeline.

Step into the role of a proactive Sales Development Representative at BriteTech Solutions. Your mission is to qualify two distinct sales leads by engaging in structured one-on-one conversations. Rachel Kim, an Operations Manager at a mid-sized tech company, is exploring workflow automation solutions to improve team efficiency. David Torres, a Project Lead at a construction firm, seeks task tracking tools to enhance coordination among job site teams. Tailor your approach to uncover critical details about their needs, budget constraints, decision-making processes, and timelines. Use active listening and adaptability to build rapport and gather actionable insights. Your success directly contributes to BriteTech’s ability to maintain a robust sales pipeline and achieve its ambitious revenue targets.

  • Conduct a qualification call with Rachel Kim to uncover her company’s challenges, priorities, and decision-making criteria.
  • Conduct a qualification call with David Torres to identify his firm’s operational pain points and decision-making process.
  • Determine whether each lead aligns with BriteTech’s sales criteria based on the information gathered during the conversations.

Evaluated Skills

Sales ProspectingStakeholder Management FundamentalsDecision Making

Helpful for

Sales Development Representative (SDR)Account ManagerBusiness Development Representative