Mediate DevOps crisis and deliver compromise plan with structured document sections. Simulation Details: Veridian is a technology consulting firm specializing in advanced DevOps solutions for complex enterprises. Since 2005, it has partnered with over 200 organizations, including many Fortune 500 companies, to optimize software development and deployment. Veridian’s strengths include expertise in tools like Jenkins, Docker, and Kubernetes, and a proprietary automated testing framework that ensures high test coverage. The company is known for reducing release times, improving product quality, and integrating legacy systems with modern architectures. Veridian’s structured processes—such as regular sprint reviews and retrospectives—help identify bottlenecks early and maintain strong team morale. While the firm has earned industry recognition and maintains a high client retention rate, it has also faced setbacks, notably a failed project with InnovateCorp due to synchronization issues and insufficient test coverage. This experience reinforced Veridian’s commitment to robust testing, transparent communication, and realistic project scoping. Veridian must repair its relationship with InnovateCorp after a failed DevOps rollout led to significant financial losses and damaged trust. The main issues stemmed from synchronization problems between legacy databases and new microservices, compounded by inadequate automated test coverage. A temporary manual workaround stabilized the system but strained the development team and delayed other priorities. The technical team is now facing burnout and resource shortages, while InnovateCorp’s product manager is under pressure to deliver new features and fixes before a critical product launch. Both sides have urgent, sometimes conflicting, demands that must be balanced to move forward. As Project Manager at Veridian, you are tasked with mediating between the lead DevOps engineer and the client’s senior product manager to resolve the crisis. You will: - Hold a one-on-one chat with the lead DevOps engineer to uncover all technical blockers, resource gaps, and morale concerns. - Conduct a one-on-one chat with the client’s senior product manager to clarify urgent needs, negotiate realistic deliverables, and agree on measurable success criteria. - Integrate insights from both conversations into a single, structured compromise plan that summarizes team feedback, manages client expectations, and outlines a phased implementation roadmap. Your final plan will be submitted to Veridian’s Director of Projects for approval. To complete the simulation, you must: - Gather detailed feedback from the development team through direct conversation. - Negotiate and clarify client expectations in a separate one-on-one discussion. - Consolidate all findings and agreements into a single document with clear sections: team feedback, client expectations, and a compromise implementation plan. Once you have completed all tasks, save the required final document in a PDF or DOCX and send it to the Director of Projects for approval.