Training
Project Manager: resolve tensions in the team1 hour
Intermediate
Available in+4
Skills you'll learn
Team Management
Interpersonal Communication Skills Training
Conflict Resolution Tactics
About This Simulation
Your Role
Project Manager
Your Goal
You resolve team conflicts at Harrington & Partners.
Simulation Details:
# Simulation Description
## Company Overview
Harrington & Partners is a top-tier business consulting firm that excels in solving complex problems for companies, such as optimizing supply chains, cutting operational costs, and boosting production efficiency. Established in 2005 by John Harrington, the firm is renowned for its multidisciplinary and collaborative approach, combining expertise in data analysis, design, and software development. In 2022, the company generated 150 million euros in revenue and held a 15% market share, serving over 200 clients across various sectors including manufacturing, healthcare, and technology. They utilize advanced tools like Microsoft Project, Tableau, and Adobe Creative Suite for project management, which enhances team collaboration.
## Challenge
The primary challenge in this simulation is to manage team dynamics that have soured after a complex project for Fiat Chrysler Automobiles. Disagreements between Harry Davies, a data analyst, and Linda Brown, a creative designer, have led to tensions. The player must address these issues to ensure a positive and productive work environment.
## Mission
As a Project Manager, your task is to manage post-project team dynamics. This involves one-on-one interactions with team members to understand their concerns and foster a collaborative atmosphere. You will conduct individual interviews with Harry Davies and Linda Brown, analyze the gathered information to pinpoint the causes of the tensions, and create an action plan to enhance collaboration and resolve conflicts. Your decisions will impact both the project's success and the team's morale.
## Expected Outcomes
To complete the simulation, you need to produce a final document that includes:
1. Summaries of the individual interviews with Harry Davies and Linda Brown.
2. An analysis of the main causes of internal tensions.
3. A detailed action plan to improve collaboration and resolve tensions.
Once finished, save the document in PDF or Docx format and send it to your manager, Ana Reyes.
Helpful for
Project Manager
How it worksNot sure how it works? Watch the video below.
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