Simulation Details

NexMark is a B2B SaaS company that provides software solutions to enhance business operations, improve customer engagement, and drive growth. Their flagship product, NexCRM, offers advanced customer relationship management features like AI-driven lead scoring and predictive analytics. NexAutomate, their marketing automation tool, includes personalized email campaigns and automated social media posting. NexSupport, their customer support platform, integrates multiple communication channels for seamless customer service experiences. NexMark measures success through key metrics such as lead conversion rates, customer retention rates, and average deal size. Recently, they have observed increased blog traffic but decreased lead quality, prompting a strategic shift to refine their content marketing approach.

The main challenge is to address the issue of increased blog traffic but decreased lead quality at NexMark. The content currently lacks detailed case studies, technical insights, and actionable advice that the target audience seeks. The player needs to analyze current content performance using tools like Google Analytics and SEMrush, identify content types that drive high-quality leads, and propose strategic adjustments to shift from high-volume content production to more in-depth, technical content. The player must convince the Content Lead, Linda Marlowe, of the benefits of this new approach and align the content strategy with the company’s objectives.

In this simulation, you assume the role of the Growth Marketing Manager at NexMark. Your primary responsibility is to improve lead quality through strategic content adjustments. You will interact with three key NPCs: Linda Marlowe, the Content Lead; Marcus Chen, the Sales Director; and Sarah Thompson, the Head of Marketing. You will report to Sarah Thompson. Your tasks include conducting a content review and analysis, identifying effective content types, and presenting strategic adjustments to Linda. You must navigate these interactions, presenting compelling arguments supported by data to shift the content strategy towards more in-depth, technical content. Demonstrate strong analytical skills, persuasive communication, and strategic thinking to align the content strategy with the company’s goals.

To complete the simulation, you need to:
1. Conduct a content review and analysis to identify trends and issues in current content performance.
2. Identify content types that drive high-quality leads, focusing on in-depth, technical content.
3. Present a compelling argument to Linda Marlowe to shift from high-volume content production to more strategic, technical content.
4. Align the content strategy with NexMark’s business goals.

Once you completed all the tasks, save the required final document in a PDF or DOCX and send it to Sarah Thompson.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Linda Marlowe
Content Lead

Marcus Chen
Sales Director

Sarah Thompson
Head of Marketing

Organization

A B2B SaaS company specializing in software solutions to enhance business operations and customer engagement.