Simulation Details

Solutec Software is a mid-sized firm specializing in custom enterprise solutions for large organizations. Known for its expertise in integrating software seamlessly with existing systems, Solutec addresses complex operational challenges such as optimizing supply chain logistics and enhancing customer relationship management. The company employs a team of 75 professionals, including senior developers, project managers, quality assurance specialists, and delivery consultants, all working collaboratively to ensure precision and efficiency in project execution. Solutec uses industry-standard tools like Jira, Trello, and Slack within Agile workflows to streamline operations and adapt to evolving client needs. The firm has earned industry accolades for its innovative solutions and maintains long-term client relationships through assertive communication and strategic negotiation. Recently, Solutec has faced heightened pressure due to a competitor launching a similar product ahead of schedule, prompting clients to demand accelerated timelines. Balancing agility with precision has become critical to preserving the company’s reputation and safeguarding its team’s capacity.

Step into the role of a Project Delivery Consultant at Solutec Software, tasked with navigating a high-stakes negotiation between two key stakeholders. On one side, Sophie Liu, the Head of Delivery, is concerned about maintaining quality standards and protecting her team’s workload. On the other side, Jordan Reyes, the Client Account Director, is demanding an accelerated six-week timeline for a custom software project due to competitive pressures. Your mission is to engage in structured, one-on-one conversations with each stakeholder to assess the feasibility of the timeline, propose actionable solutions such as phased delivery or scope adjustments, and articulate these proposals in a way that satisfies both parties. Use assertive communication to set boundaries and negotiate compromises, ensuring that the client’s urgency is balanced with the team’s operational capabilities.

– Discuss feasibility with Sophie Liu to understand the team’s capacity and explore potential adjustments.
– Negotiate with Jordan Reyes to propose realistic solutions that address competitive pressures while maintaining trust.
– Successfully balance client urgency with operational feasibility, safeguarding project quality and team morale.

Team

Who you will work with in this Simulation
Your team is 100% generated by AI – you will not interact with real people and no human will read your conversation.

Alex Morrison
Project Delivery Consultant

Sophie Liu
Head of Delivery

Jordan Reyes
Client Account Director

Organization

A mid-sized firm specializing in custom enterprise solutions tailored to address complex operational challenges faced by large organizations.