Turn cold calls into scoped workflow evaluations, quickly. Simulation Details: Circuita is a B2B SaaS company that eliminates the “glue work” operations teams use to manage exception-heavy service tasks by standardizing intake, triage, approvals, and handoffs with an auditable workflow. It is commonly used by operations teams in logistics, legal ops, and field services to replace fragile mixes of ticketing systems, chat threads, shared trackers, and ERP/TMS updates with role-based routing and SLA visibility. Out-of-the-box integrations with Slack/Teams, Zendesk/Jira, Salesforce and connector platforms mean Circuita is presented as wiring into existing tools rather than replacing them. Sales are tightly scoped: each opportunity must center on one specific exception workflow and one measurable outcome so evaluations prove concrete value quickly. After a public competitor comparison, Circuita enforces reputation-safe, specific conversations and rejects vague “automation/AI/productivity” claims. You are an Inside Sales Representative preparing with your manager, Samuel Eriksson, to convert thin pipeline into evaluation-quality next steps by refining a permission-based opener, choosing 2–3 discovery priorities, and scripting calm responses to likely objections. Then you’ll run two one-on-one cold calls: first with Kerem Yildiz, a skeptical logistics operations manager who demands an immediate, single-workflow hypothesis and concrete integration and impact details; second with Wei Chen, a methodical business operations lead who requires a clear agenda, explicit stakeholders, and upfront no-go criteria before agreeing to any follow-up. On each call you must earn permission to continue, run tight discovery about the current process, tools, ownership, volume and measurable impact, use a concise playback to confirm understanding, handle objections without feature-dumping, and finish with a clear outcome: either a narrowly scoped evaluation conversation (workflow + attendees + success metric + conditions) or a confident, brand-safe disqualification. - Align with Samuel on a permission-based opener and 2–3 high-leverage discovery questions. - Call Kerem, earn permission, test one logistics exception workflow, and reach a clear on-call outcome (evaluation or disqualification). - Call Wei, present a concise evaluation agenda, confirm stakeholders and no‑go criteria, and reach a clear on-call outcome. - If progressing, secure an evaluation-quality next step that states the single workflow, who will attend, the success metric, and any stop conditions. - If not progressing, deliver a professional, qualified disqualification that preserves goodwill.