You convince an IT Manager to adopt Eight’s solution. Simulation Details: Eight is a workflow automation platform that combines AI capabilities with business process automation, enabling businesses to connect systems and optimize operations efficiently. Founded in 2019 and headquartered in Berlin, Eight processes over 2 million workflows daily, saving businesses an average of 30-40 hours per workflow per month. Its fair-code licensing model allows users to self-host and customize workflows, making it adaptable for diverse technical environments, including legacy systems and cloud-based infrastructures. With over 500 integrations, Eight supports tools like Slack, Salesforce, SAP, and Oracle databases, catering to both simple and highly technical workflows. The platform’s community-driven model fosters continuous innovation, with developers contributing integrations and plugins that enhance functionality. Backed by $58 million in funding and prominent investors, Eight ranks among the top 100 most popular open-source projects globally, delivering measurable ROI and seamless integration to mid-market enterprises. You will step into the role of a Mid-Market Account Executive at Eight, tasked with persuading Javier Morales, a skeptical IT Infrastructure Manager, to adopt Eight’s Enterprise plan. Javier’s company relies heavily on legacy systems and processes over 500,000 transactions daily, making system compatibility and downtime risks his top concerns. Using consultative selling techniques, you will engage Javier in a one-on-one real-time chat to uncover his pain points, such as integration challenges and ROI concerns. Once identified, you will present tailored solutions that align Eight’s features—such as open API integrations, fair-code licensing, and proven ROI examples—with Javier’s needs. You can optionally seek technical insights from Alessandra Ricci, a Senior Solutions Engineer, to strengthen your case. Success hinges on your ability to build trust, address objections effectively, and secure Javier’s verbal agreement or commitment to the Enterprise plan. - Engage Javier Morales in a consultative dialogue to uncover his concerns about system compatibility, downtime risks, and financial investment. - Present tailored solutions that emphasize Eight’s open API integrations, fair-code licensing model, and ROI justification. - Address Javier’s objections with clear, data-backed answers to build trust and credibility. - Optionally consult Alessandra Ricci for technical insights to reinforce your arguments. - Secure Javier’s verbal agreement or commitment to adopt Eight’s Enterprise plan.