Soft Skills
18 results
-
AI Simulation
Identify and resolve customer support ticket delays
Help your team identify and fix delays in customer support ticket resolution workflow.
Skills: Continuous Improvement , Problem Identification
-
AI Simulation
Social skills: organize a team dinner
Navigate different schedules and preferences to successfully plan a team dinner date.
Skills: Communication , Social Skills
-
AI Simulation
Negotiate with your manager for an online course
Convince your manager to approve additional training and tools needed for project success.
Skills: Negotiation , Persuasive Communication
-
AI Simulation
Fix the incident: quick vs long-term solution
Analyze system failure data and decide between two urgent technical solutions under pressure.
Skills: Decision Making , Logical Reasoning
-
AI Simulation
Investigate and resolve approval process delays
Help identify bottlenecks in the internal procurement approval workflow with your colleague.
Skills: Effective Communication and Consensus Building , Process Optimization Analytics
-
AI Simulation
Integrate two teams after company acquisition
Integrate two international teams with conflicting work cultures and different collaboration tools.
Skills: Conflict Resolution in Research Teams , Negotiation
-
AI Simulation
Goal setting: guide a disengaged top performer
Help a talented but frustrated team member set meaningful goals during uncertain times.
Skills: Active Listening , Goal Setting and Tracking Tools
-
AI Simulation
Manage a passive aggressive team member
Learn how to manage a team member that is passive aggressive and jealous of your role.
Skills: Conflict Management , Teamwork and Collaboration
-
AI Simulation
Promotion to manager: lead and convince former peers
You have been promoted manager of your team and your former peers are skeptical about your skills.
Skills: Leadership and Influence , Team Coordination
-
AI Simulation
Conflict resolution: mediating between two contrasting personalities
Bridge the gap between a rusher and a planner to meet a critical deadline.
Skills: Conflict Management , Teamwork and Collaboration
-
AI Simulation
Stakeholder management: align 3 different departments
You will need to align 3 departemnts on a pilot program.
Skills: Conflict Management , Negotiation
-
AI Simulation
Executive presence: communicate a forecast miss
Deliver the news of a bad forecast miss to the CRO of the company.
Skills: Leadership Communication , Leadership presence
-
AI Simulation
Negotiation: ask for a salary raise after 5 years
Turn a "no budget" response into a productive discussion about your value.
Skills: Communication , Negotiation
-
AI Simulation
Team morale: rebuild commitment after a big layoff
Re-engage your team after a major setback and learn how to improve their morale in difficult times.
Skills: Leadership and Influence , Motivation
-
AI Simulation
Giving feedback to an underperforming team member
A team member that doesn't respect deadlines and meetings. It's time for a serious conversation.
Skills: Employee Feedback and Coaching , Performance Feedback